TYPE
Online Course
DURATION
45 minutes
DESCRIPTION
Learn how to forge strong long-term customer relationships and develop a credible and sustainable customer strategy.
Learning Outcomes
By the end of this module you will be able to...
- ...explain how to create and implement a sustainable key account strategy
- ...develop an understanding of buyer types and selling to multiple decision makers
- ...explain creating powerful long-term customer relationships
- ...identify the organisation?s wants, needs and expectations
The browse mode allows you to view the course without recording assessment scores or completion status.
You should only use this mode if you are simply reviewing the course content. In order to complete this course you should click the Launch button instead.
Click 'OK' to continue in browse mode or 'Cancel' to return to the course details page.
DummyBtn
Are you sure you want to re-launch this course?
Re-launching will remove your score and completion status!
Click below to re-launch or 'Cancel' to abort.
DummyBtn
DummyBtn
Thank you, the request has been registered. Please note: if the request is not approved within 30 days it will automatically lapse and will need to be ordered again.
DummyBtn
This item will be permanently deleted and any history will be lost.
Are you sure you wish to proceed?
DummyBtn
Please confirm the course enrolment for:
After confirmation you be will contacted separately regarding invoicing.
DummyBtn